Privacy Policy

How Scan2Dine collects, uses, and protects your information

Last updated: August 10, 2026

📄 Overview

Scan2Dine lets diners scan a QR code at their table to view menus, place orders, and pay without waiting for a physical menu or server. This policy explains what information we collect when you use Scan2Dine, why we collect it, and the choices you have.

📋 Information We Collect

  • Order details — items selected, table/QR code identifier, order time, and special instructions.
  • Contact information — name and phone number or email, if provided at checkout or for order updates.
  • Payment information — processed securely by our payment partner; Scan2Dine does not store full card numbers.
  • Device & usage data — browser type, device type, and pages viewed, collected automatically when you scan a code and browse the menu.
  • Feedback — ratings or reviews you choose to submit for a restaurant or dish.

How We Use Your Information

  • To take, process, and deliver your order to the correct table and kitchen.
  • To process payments and send order confirmations or receipts.
  • To improve menu recommendations, load times, and overall app performance.
  • To communicate order status updates via SMS, email, or in-app notification.
  • To help restaurant partners understand ordering trends (using aggregated, non-identifying data).

🍪 Cookies & Session Data

Scan2Dine uses cookies and local session storage to keep your cart and table session active while you browse the menu, so items you add aren't lost if you refresh the page. You can clear cookies in your browser at any time; doing so may reset your current cart.

🤝 Sharing With Restaurant Partners

Order details and table information are shared with the specific restaurant you're ordering from so staff can prepare and serve your order. We share information with trusted third parties — such as payment processors and SMS/email providers — only as needed to operate the service. We do not sell your personal information.

🔒 Data Security

We use industry-standard encryption (HTTPS/TLS) for data in transit and restrict access to stored data to authorized systems and personnel only. While no system is 100% secure, we work to keep your information protected at every step of the ordering process.

Your Rights & Choices

  • Request a copy of the personal data we hold about you.
  • Ask us to correct or delete your data, subject to legal or operational requirements.
  • Opt out of promotional SMS or email communications at any time.
  • Decline to provide optional information (such as name/phone) and still browse the menu.

Contact Us

Questions about this Privacy Policy or your data? Reach out to the Scan2Dine team at privacy@scan2dine.com.